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私隱政策

私隱政策Privacy Policy

私隱政策

最後更新日期：2025年6月10日

1. 引言

歡迎使用 Wingsing Telecom Limited（下稱「我們」、「本公司」或「WINGSING」）的服務。我們致力於保護您的個人資料及私隱，並嚴格遵守香港特別行政區法例第486章《個人資料（私隱）條例》（「條例」）的規定。本私隱政策旨在向您說明，我們如何收集、使用、儲存、共享和保護您的個人資料。在使用我們的服務前，請您仔細閱讀並理解本政策。

2. 我們收集的個人資料

為了向您提供優質的通訊服務，我們可能會收集以下幾種類型的個人資料：

  • 帳戶及聯絡資料： 當您註冊帳戶或與我們聯繫時，您可能會提供您的姓名、公司名稱、電郵地址、電話號碼及通訊地址。

  • 通訊數據： 當您使用我們的服務發送或接收訊息時，我們會處理相關的元數據，包括但不限於發送方與接收方的電話號碼、訊息提交時間、訊息狀態及路由資訊。請注意，我們僅作為數據傳輸方，一般情況下不會存取您的訊息內容。

  • 交易及付款資料： 當您購買我們的服務時，我們會收集與交易相關的資料，例如您的付款記錄及帳單資訊。

  • 技術及使用數據： 當您瀏覽我們的網站或使用我們的平台時，我們的伺服器會自動記錄您的 IP 地址、瀏覽器類型、操作系統、訪問時間以及您所瀏覽的頁面等技術信息。

3. 我們如何使用您的個人資料

我們收集您的個人資料主要用於以下目的：

  • 提供及管理服務： 處理您的註冊請求、建立和管理您的帳戶、提供您所請求的訊息發送及其他相關服務。

  • 客戶支援與溝通： 回應您的查詢、請求及意見，並向您發送與服務相關的重要通知，例如服務變更、系統維護或帳戶狀態更新。

  • 賬務處理： 處理與服務相關的付款及開具賬單。

  • 改善及優化服務： 分析使用數據和趨勢，以了解用戶行為，從而改進我們的網站、平台功能及用戶體驗。

  • 安全與合規： 監測並防止欺詐、濫用及其他非法活動，以保護我們的平台、您及其他用戶的安全，並履行我們的法律及合規義務。

  • 市場推廣： 在獲得您的明確同意後，我們可能會使用您的聯絡資料，向您發送關於我們最新產品、服務及優惠活動的資訊。您可以隨時選擇退訂。

4. 資料共享與披露

我們承諾對您的個人資料保密，但我們可能會在以下情況下與第三方共享您的資料：

  • 服務供應商： 我們可能會與協助我們營運的第三方服務供應商（如雲端儲存服務商、支付處理商）共享必要的資料。我們會與該等供應商簽訂嚴格的保密協議，確保他們僅能為指定目的使用您的資料。

  • 法律要求： 當法律、法規、法院命令或政府機關要求時，我們可能需要披露您的個人資料。

  • 業務轉讓： 如本公司涉及任何合併、收購或資產出售，您的個人資料可能會作為交易的一部分被轉移。我們會在轉移前通知您。

除上述情況外，未經您的同意，我們絕不會向任何第三方出售、出租或交易您的個人資料。

5. 數據保留

我們僅會在為實現收集目的所必需的期間內保留您的個人資料。保留期限將取決於資料的性質及相關的法律和監管要求。當您的個人資料不再需要時，我們將採取合理步驟將其安全地銷毀或作匿名化處理。

6. 您的權利

根據《條例》，您擁有以下權利：

  • 查閱權： 您有權查閱我們是否持有您的個人資料，並索取該等資料的副本。

  • 改正權： 如果您認為我們持有的關於您的個人資料不準確，您有權要求我們作出更正。

  • 撤回同意權： 如果我們是基於您的同意處理您的資料，您可以隨時撤回該同意。

如欲行使上述任何權利，請透過下方的聯絡方式與我們的資料保障主任聯繫。我們可能會為處理您的查閱請求收取合理的費用。

7. 數據安全

我們採用多種行業標準的物理、電子及管理上的安全措施來保護您的個人資料，防止未經授權的查閱、處理、刪除、遺失或使用。這些措施包括數據加密、防火牆、存取權限控制等。然而，沒有任何網絡傳輸或電子儲存方法是百分之百安全的，因此我們無法作出絕對保證。

8. 私隱政策的變更

我們可能會不時修訂本私隱政策。任何變更將會在本頁面上發佈，並更新頁首的「最後更新日期」。我們建議您定期查閱本政策，以了解最新的內容。若我們作出重大變更，我們可能會透過電郵或在我們的網站上發佈顯著通知來告知您。

9. 聯絡我們

如果您對本私隱政策或我們處理您個人資料的方式有任何疑問、意見或請求，歡迎隨時與我們聯繫：

Wingsing Telecom Limited

  • 地址： 香港九龍尖沙咀梳士巴利道3號星光行1401室

  • 電話： +852 3152 2808

  • 電郵： info@wingsingtele.com (請註明「私隱政策查詢」)

Privacy Policy

Last Updated: June 10, 2025

1. Introduction Welcome to the services of Wingsing Telecom Limited (hereinafter referred to as "we," "us," "our company," or "WINGSING"). We are committed to protecting your personal data and privacy and strictly adhere to the provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region (the "Ordinance"). This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information. Please read and understand this policy carefully before using our services.

2. Information We Collect To provide you with high-quality communication services, we may collect the following types of personal information:

  • Account and Contact Information: When you register for an account or contact us, you may provide your name, company name, email address, phone number, and correspondence address.

  • Communication Data: When you use our services to send or receive messages, we process related metadata, including but not limited to the sender's and recipient's phone numbers, message submission time, message status, and routing information. Please note that we act solely as a data carrier and generally do not access the content of your messages.

  • Transaction and Payment Information: When you purchase our services, we collect transaction-related information, such as your payment history and billing information.

  • Technical and Usage Data: When you visit our website or use our platform, our servers automatically record technical information such as your IP address, browser type, operating system, access times, and the pages you have viewed.

3. How We Use Your Personal Information We collect your personal information primarily for the following purposes:

  • To Provide and Manage Services: To process your registration requests, create and manage your account, and provide the messaging and other related services you have requested.

  • Customer Support and Communication: To respond to your inquiries, requests, and feedback, and to send you important service-related notices, such as service changes, system maintenance, or account status updates.

  • Billing and Processing: To process payments and issue invoices related to our services.

  • To Improve and Optimize Services: To analyze usage data and trends to understand user behavior, thereby improving our website, platform features, and user experience.

  • Security and Compliance: To monitor and prevent fraud, abuse, and other illegal activities to protect the security of our platform, you, and other users, and to fulfill our legal and compliance obligations.

  • Marketing: With your explicit consent, we may use your contact information to send you information about our latest products, services, and promotional offers. You may opt-out at any time.

4. Data Sharing and Disclosure We are committed to keeping your personal information confidential, but we may share your information with third parties in the following circumstances:

  • Service Providers: We may share necessary information with third-party service providers who assist us in our operations (such as cloud storage providers and payment processors). We will enter into strict confidentiality agreements with these providers to ensure they only use your information for the specified purposes.

  • Legal Requirements: We may be required to disclose your personal information when required by law, regulation, court order, or government authority.

  • Business Transfers: If our company is involved in any merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before any such transfer.

  • Except as described above, we will never sell, rent, or trade your personal information to any third party without your consent.

5. Data Retention We will only retain your personal information for the period necessary to fulfill the purposes for which it was collected. The retention period will depend on the nature of the data and relevant legal and regulatory requirements. When your personal information is no longer needed, we will take reasonable steps to securely destroy or anonymize it.

6. Your Rights Under the Ordinance, you have the following rights:

  • Right of Access: You have the right to ascertain whether we hold your personal data and to request a copy of such data.

  • Right of Correction: If you believe that the personal information we hold about you is inaccurate, you have the right to request us to make corrections.

  • Right to Withdraw Consent: If we are processing your data based on your consent, you may withdraw that consent at any time. To exercise any of the above rights, please contact our Data Protection Officer using the contact details below. We may charge a reasonable fee for processing your data access request.

7. Data Security We employ a variety of industry-standard physical, electronic, and managerial security measures to protect your personal information from unauthorized access, processing, deletion, loss, or use. These measures include data encryption, firewalls, and access control. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and therefore we cannot guarantee its absolute security.

8. Changes to This Privacy Policy We may amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We recommend that you review this policy periodically to stay informed of the latest content. If we make material changes, we may notify you by email or by posting a prominent notice on our website.

9. Contact Us If you have any questions, comments, or requests regarding this Privacy Policy or our handling of your personal information, please feel free to contact us:

Wingsing Telecom Limited

  • Address: Room 1401, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong

  • Phone: +852 3152 2808

  • Email: info@wingsingtele.com (Please specify "Privacy Policy Inquiry")